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COLUMNISTS
TODAY'S STORIES
01.05.2008
Bush's "Comically Primitive" Email Archiving System

Tim Lee over at Ars Technica has an update on the latest developments in the ongoing White House lost-email saga. A federal magistrate judge last week criticized the administration for its foot-dragging and ordered it to provide detailed information about how it plans to salvage the millions of emails that may have been lost, in violation of federal law. Lee also gives us some background on just how shockingly bad the situation is:

When the Bush administration took office, it decided to replace the Lotus Notes-based e-mail system used under the Clinton Administration with Microsoft Outlook and Exchange. The transition broke compatibility with the old archiving system, and the White House IT shop did not immediately have a new one to put in its place.

Instead, the White House has instituted a comically primitive system called "journaling," in which (to quote from a recent Congressional report) "a White House staffer or contractor would collect from a 'journal' e-mail folder in the Microsoft Exchange system copies of e-mails sent and received by White House employees." These would be manually named and saved as ".pst" files on White House servers. ...

Because the archiving process was conducted manually and in an ad hoc fashion, human error could easily lead to the inadvertent omission of e-mails that are required to be preserved under federal law. ...  Even more troubling, due to a lack of redundancy and proper access controls, anyone with access to the White House servers could have tampered with or deleted the e-mails in the archives.

Which renews the perennial debate surrounding so much of the Bush administration's conduct: a sinister plot to undermine executive-branch accountability, or plain old incompetence?

--Josh Patashnik 

Posted: Thursday, May 01, 2008 2:55 PM with 10 comment(s)

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ratnerstar said:

Man, the Bush administration and Microsoft software, together at last.  That's like the Alien vs. Predator of incompetence.  I guess we should be thankful that all that suckitude didn't just collapse in on itself and form a black hole of idiocy and megalomania.

May 1, 2008 3:21 PM

virginiacentrist said:

"human error could easily lead to the inadvertent omission of e-mails that are required to be preserved under federal law."

Why do I think that we should cut out "human error" from this sentence and insert "Karl Rove and Dick Cheney maniacally laughing as they stroked a kitty and pressed the delete button over and over"

May 1, 2008 3:36 PM

adaglas said:

"That's like the Alien vs. Predator of incompetence."

That's hilarious.

Does this mean that, say, John Yoo was like the "Clippy" of the administration?  "You seem to be dismantling the Fourth Amendment!" et al.

May 1, 2008 3:40 PM

guyminuslife said:

Do you realize how many must try to hack the White House web sites every day? If their tech guys were truly incompetent, and they would have to be to think that this system was a good idea, the White House homepage would have had "George Bush Is a Fucking Idiot" plastered all over it for weeks.

No, this was deliberate and nefarious.

May 1, 2008 3:54 PM

tnmats said:

Lotus Notes could have prevented all of this?  WTF?  I use Lotus e-mail system and pine for Outlook.  Notes is the butt of jokes around here and despised.  Maybe the IT guys do know something....

May 1, 2008 4:08 PM

icarusr said:

Incompetence this colossal is not arrived at inadvertently; it needs meticulous planning.  You have to take a know-nothing former drunk cokehead, a megalomonomythomaniacal Oil Exec, a coterie of brown-nosing-apple-polishing-ass-licking yes-men, a gaggle of besotted women, a turd blossom, and a philandering former exterminator, put them all in a blender, press the "8-years-of-government" button, and put in enema bottle for America's behind ...

One good thing that might come out of this: an administration that can't plan for Lotus and Outlook compatability couldn't possibly have "conspired" 9/11, Afghanistan, Iraq, Haliburton, Blackwater, Abu Ghraib, Guantanamo etc.

May 1, 2008 4:08 PM

icarusr said:

guyminuslife: Firewalling against hacking is a lot easier than planning transition from one email system to another.  I work for a government organisation that, until 1999, used Olivetti (yes, the Italian typewriter company) email software, incompatible with everything.  They kept hackers out alright; we just couldn't communicate with anyone or share documents ...

May 1, 2008 4:11 PM

icarusr said:

adaglas: Euh, why'd you have to bring Clippy into this.  You know about my failed office supply romance and WilliamYard's fear of Brokeback Stapler ...

May 1, 2008 5:03 PM

adaglas said:

Icarus:  Just go get yourself hopped up on White-Out and Post-It glue and take home some skanky three-ring binder.  You'll be good as new in no time.

May 1, 2008 5:23 PM

jet said:

ratner - spot on on both counts, and hilarious

Josh, thanks for the update.

May 2, 2008 12:21 AM